Frequently Asked Questions

What is the address of Scotiabank Arena?

Scotiabank Arena is located at 40 Bay Street, Toronto, Ontario. This central downtown position provides convenient access to various transportation options.

How can I reach Scotiabank Arena using public transportation?

The venue is accessible via the Toronto Transit Commission (TTC). Union Station, connected to subway lines 1 and 2, is a short walk away. GO Transit and VIA Rail services also operate from Union Station.

What parking options are available at Scotiabank Arena?

Limited on-site parking is available, with additional options in nearby lots. Rates vary by event. Pre-booking through official channels is recommended to secure a spot.

Are there accessibility features for attendees with disabilities?

Scotiabank Arena offers wheelchair-accessible seating, elevators, and restrooms. Assistive listening devices and sign language interpreters can be requested in advance for select events.

What items are prohibited inside Scotiabank Arena?

Prohibited items include weapons, outside food and beverages, large bags, professional cameras, and laser pointers. All bags are subject to search upon entry.

Can I bring my own food and drinks to events?

Outside food and non-alcoholic beverages are generally not permitted. Concessions are available inside the venue. Exceptions may apply for medical needs with prior approval.

What is the bag policy at Scotiabank Arena?

Bags must not exceed 14″ x 14″ x 6″. All bags are inspected. Lockers or bag check services may be available for larger items.

Is there a dress code for events at Scotiabank Arena?

No formal dress code exists, but appropriate attire is expected. Event-specific requirements, such as for premium seating, may apply.

How early should I arrive for an event?

Arrival at least one hour prior to the event start time is advised to account for security checks and seating. Doors typically open 60-90 minutes before.

Is re-entry allowed during events?

Re-entry is not permitted for most events. Attendees who exit must purchase a new ticket to return.

Are children allowed at events?

Children are permitted, but those under two years may require a ticket for certain events. Age restrictions vary by performance; check event details.

How do I purchase tickets for events at Scotiabank Arena?

Tickets are available through the official website, Ticketmaster, or authorized outlets. Avoid third-party sellers to ensure authenticity.

What is the policy on cameras and recording devices?

Personal non-professional cameras are allowed, but recording policies vary by event. Professional equipment and flash photography are prohibited.

Is smoking permitted inside Scotiabank Arena?

Smoking, including e-cigarettes, is not allowed inside the venue. Designated outdoor smoking areas are available.

What should I do if I lose an item at the venue?

Contact the lost and found department via the official website or by calling the venue. Items are held for a limited period.

Are there nearby accommodations for out-of-town visitors?

Hotels such as The Westin Harbour Castle and Fairmont Royal York are within walking distance. Numerous options exist in downtown Toronto.